Shipping Information
July 2023 update - USPS has recently changed their domestic value shipping from First Class to Ground Advantage. We are exploring the impacts this has for us as a sender and you as a customer, and in the near future we'll have all our policies reflect these changes. Though they raised their rates we hope to avoid doing the same. Thank you for your understanding as we constantly evolve to give you the best and most reliable choices!
Shipping Information
All orders are custom, so please allow 3 business days for us to process your order. If there is ever a time you want to confirm a time frame, please contact us. All orders ship from our bow studio at 626 E High Street in Lexington, Kentucky. We operate normal business hours Monday-Friday and observe holidays.
We offer value shipping options through the United States Postal Service (USPS), in addition to some expedited options. We send email confirmations once a package is shipped, domestic purchases will also include tracking information. Please understand that once the package leaves our bow studio, we cannot be held responsible when a package is delayed, mis-delivered, or lost in transit.
USA Shipping Details
Prices
$4 USPS First Class with tracking
$5 USPS First Class with tracking + insurance
$8 USPS Priority with tracking + insurance
Typical transit times are 3 days, but please note delivery windows cannot be guaranteed. If insurance is purchased, we will remake and ship the order if the original shipment:
- is held up within the USPS transit system beyond 4 weeks of ship date showing non-delivery
- has been reported by USPS as delivered within a week yet not received
International Shipping Details
Prices
$6(USD) USPS First Class Value
$20(USD) USPS First Class with tracking + insurance
International shipments are mailed United States Post First Class. Typical delivery times are 2-3 weeks to most parts of the world, but delivery times can't be guaranteed.
We are located in downtown Lexington KY at 626 E High Street if local pickup is preferred.